FAQs

FAQs – Sparkels ✨

Quick answers for orders, delivery, returns & more.

How long does delivery take? +
Delivery usually takes 3–7 working days depending on your city and courier service.
Do you offer Cash on Delivery (COD)? +
Yes ✅ COD is available for eligible locations.
What is your return & exchange policy? +
We offer a 7-day return & exchange on damaged or wrong items only.
How can I track my order? +
You’ll receive tracking details via SMS/WhatsApp once dispatched.
Can I cancel or change my order? +
You can request changes before dispatch by contacting support quickly.
How do I contact Sparkels support? +
Email: Contact@sparkels.co
WhatsApp: +92 329 3240813
Location: Karachi, Pakistan